Telehealth
Secure, confidential, and convenient service
Telehealth refers to a consultation with your health care provider using both a video and audio connection or via telephone contact. The popularity of using Telehealth continues to increase. If provided the option for video Telehealth servcies, are you among the 44% of Australians who would switch providers? Reports from the Australian Psychological Society state that developing a therapeutic relationship via Telehealth is comparable to face-to-face consultation. Likewise, the treatment via Telehealth services is reported to be just as effective as face-to-face appointments.
Benefits of Telehealth
- Saves money & time, free of transport or parking costs
- Accessible from anywhere in Australia with adequate phone or Internet connection
- Comfort of meeting your psychologist from the privacy of your own space
- Eliminates potential discomfort of attending a psychologist’s office
Some Potential Downsides of Telehealth
- Some may have difficulty securing a quiet, confidential, & safe space
- Some prefer the experience of entering a psychologist’s physical office space
- Increased screen time
- Poor internet connectivity
Booking a Telehealth Appointment
- Simply click Book Now! to select your preferred time. You can choose either telephone or online video options for your appointment
- You can also book through the website: www.roomforpositivechange.com.au, phone: 08 8151 1394, or email: len.kling@roomforpositivechange.com.au
- New clients will be prompted to complete a brief online intake form related to your contact details
- SMS and email reminders are provided two days prior to your appointment
Considerations
Your first time using Telehealth may seem a bit unusual. Below are a few considerations to ease the process:
- Schedule a time right now by clicking here. Alternatively you can phone 08 8151 1394 or email len.kling@roomforpositivechange.com.au & advise of your preferred days/times.
- Once scheduled, set a reminder alarm for yourself to get ready for the appointment.
- Aim to set up in a comfortable and confidential space.
- If telephone option, at the time of your appointment, you will be contacted on the number provided.
- If online video option, ensure your chosen device (e.g., phone, tablet, computer) is connected to the internet. No special downloads or software programs are required.
- Then about 5-minutes before your appointment time, click on the provided link sent to you via SMS and email reminder.
- While in the virtual waiting room, ensure that your audio and video is working. There are microphone and video camera icons to help with this.
- If you have any questions or concerns, simply email len.kling@roomforpositivechange.com.au for clarification.
Telehealth Platform Names
Coviu is the Telehealth platform used by Room for Positive Change and was purpose-built for healthcare. Coviu meets compliance standards for protecting sensitive patient data, is end to end encrypted, and is really easy to use. Closer to the time of your appointment, simply click on the provided link to enter the virtual waiting room … that’s it! Just make sure that your sound and video is activated and then Leonard will meet you there.
Halaxy is the practice management software of choice used by Room for Positive Change. You’ll notice the Halaxy brand when booking your appointments online, when receiving appointment reminders or receipts of payment. Halaxy also meets compliance standards to ensure your data is managed safely, securely and responsibly.
Halaxy is used to process BPay and credit card payment options. Medicare functions are integrated so your rebate is processed quickly.
Room for Positive Change is now wherever you are!
I look forward to meeting with you.
As always, take care and keep smiling.